CodeTwo incident

[Australia] Email delivery delays linked to Azure node issues

Notice Resolved View vendor source →

CodeTwo experienced a notice incident on August 25, 2025 affecting Mail flow, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 05:32 AM UTC
Resolved
Aug 25, 2025, 06:01 AM UTC
Duration
28m
Detected by Pingoru
Aug 25, 2025, 05:32 AM UTC

Affected components

Mail flow

Update timeline

  1. identified Aug 25, 2025, 05:32 AM UTC

    Microsoft is currently experiencing Azure availability issues across several nodes in Australia. We have switched our infrastructure to healthy instances within the same region. However, some emails that were being processed during the failover are still stuck in the affected node. As a result, messages sent in the last 25 minutes may be delivered with a delay to final recipients. All current messages are being delivered without delay, and all emails include signatures as expected. At present, all services are operating normally, and no action is required on your end. We expect the issue to be resolved within approximately 30 minutes.

  2. resolved Aug 25, 2025, 06:01 AM UTC

    This incident has been resolved.