CodeTwo incident

[Australia East] Email processing delays

Minor Resolved View vendor source →

CodeTwo experienced a minor incident on November 24, 2019 affecting Mail flow, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2019, 10:44 PM UTC
Resolved
Nov 24, 2019, 11:24 PM UTC
Duration
39m
Detected by Pingoru
Nov 24, 2019, 10:44 PM UTC

Affected components

Mail flow

Update timeline

  1. investigating Nov 24, 2019, 10:44 PM UTC

    A subset of users may experience delays in email delivery. We're actively investigating the problem now.

  2. investigating Nov 24, 2019, 10:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 24, 2019, 11:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 24, 2019, 11:24 PM UTC

    This incident has been resolved.