CodeTwo incident

[North Europe] Email processing delays

Minor Resolved View vendor source →

CodeTwo experienced a minor incident on February 5, 2020 affecting Mail flow, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2020, 08:12 AM UTC
Resolved
Feb 05, 2020, 08:35 AM UTC
Duration
22m
Detected by Pingoru
Feb 05, 2020, 08:12 AM UTC

Affected components

Mail flow

Update timeline

  1. investigating Feb 05, 2020, 08:12 AM UTC

    We are currently investigating email processing issues in North Europe. A subset of users may experience delayed email delivery. Email signatures are added normally.

  2. identified Feb 05, 2020, 08:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 05, 2020, 08:35 AM UTC

    This incident has been resolved.