CodeTwo incident

[Europe] Email processing delays

Minor Resolved View vendor source →

CodeTwo experienced a minor incident on March 18, 2020 affecting Mail flow and Mail flow and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2020, 10:35 AM UTC
Resolved
Mar 18, 2020, 11:00 AM UTC
Duration
24m
Detected by Pingoru
Mar 18, 2020, 10:35 AM UTC

Affected components

Mail flowMail flowMail flowMail flowMail flow

Update timeline

  1. investigating Mar 18, 2020, 10:35 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 18, 2020, 10:39 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 18, 2020, 10:46 AM UTC

    Most geos are fully operational now. We're still investigating North Europe.

  4. monitoring Mar 18, 2020, 10:50 AM UTC

    Looks like the issue has been mitigated. We're monitoring the services actively.

  5. resolved Mar 18, 2020, 11:00 AM UTC

    This incident has been resolved.