CodeTwo incident
[North America] Microsoft Exchange Online Protection issues
CodeTwo experienced a minor incident on April 22, 2021 affecting Mail flow and Mail flow and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2021, 02:51 PM UTC
We are currently investigating an issue caused by a degraded performance of Microsoft Exchange Online Protection (EOP) which may lead to delays in email delivery for a subset of customers in North America. The next update will be provided in 30 minutes or as events warrant.
- investigating Apr 22, 2021, 03:00 PM UTC
Microsoft tweeted: We're investigating a potential issue with Exchange Online mailflow in North America. Further information can be found under EX252124 in the admin center. https://twitter.com/MSFT365Status/status/1385245913053020164 We are monitoring the situation. The next update will be provided in 30 minutes or as events warrant.
- monitoring Apr 22, 2021, 03:34 PM UTC
The situation is improving. We are continuing to monitor the services. Further information can be found under EX252124 in the admin center of your M365 tenant. The next update will be provided in 30 minutes or as events warrant.
- resolved Apr 22, 2021, 03:41 PM UTC
The incident has been resolved. All CodeTwo services were operational during the incident. All messages were delivered with signature(s). More information on the Exchange Online Protection issue can be found under EX252124 in the Microsoft 365 admin center.