CodeTwo experienced a minor incident on November 17, 2021 affecting Mail flow, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Mail flow
Update timeline
- investigating Nov 17, 2021, 03:56 PM UTC
We are currently investigating email processing issues in WestUS. A subset of users may experience delayed email delivery. Email signatures are added normally. The next update will be provided in 30 minutes or as events warrant.
- resolved Nov 17, 2021, 04:32 PM UTC
The problem is now resolved. The service is fully operational, and all emails are delivered instantly. An RCA will be provided soon. We apologize for the inconvenience