CodeTwo incident

[North Central US] Email processing delays

Notice Resolved View vendor source →

CodeTwo experienced a notice incident on November 8, 2022 affecting Mail flow, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2022, 01:54 PM UTC
Resolved
Nov 08, 2022, 02:27 PM UTC
Duration
32m
Detected by Pingoru
Nov 08, 2022, 01:54 PM UTC

Affected components

Mail flow

Update timeline

  1. investigating Nov 08, 2022, 01:54 PM UTC

    We are currently investigating an issue with degraded performance of our services in this region. Some users might experience longer delivery times than usual. Secondary services should mitigate the problem soon. Email signatures are added as normal.

  2. identified Nov 08, 2022, 02:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 08, 2022, 02:21 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Nov 08, 2022, 02:27 PM UTC

    This incident has been resolved.