CodeTwo experienced a minor incident on November 18, 2022 affecting Mail flow, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Mail flow
Update timeline
- identified Nov 18, 2022, 10:26 AM UTC
Due to degraded availability of Microsoft Exchange Online Protection servers some emails sent from users in the region might be slightly delayed. Email signatures are added as normal. We have changed our retry policies to make sure messages get delivered as fast as possible.
- monitoring Nov 18, 2022, 10:42 AM UTC
Looks like the problem has been mitigated. We will be monitoring the results now.
- resolved Nov 18, 2022, 10:45 AM UTC
This incident has been resolved.