Codetree incident

503 error affecting a fraction of accounts accessing the issue list view

Major Resolved View vendor source →

Codetree experienced a major incident on June 27, 2019 affecting Web App, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2019, 01:00 PM UTC
Resolved
Jun 27, 2019, 05:03 PM UTC
Duration
4h 2m
Detected by Pingoru
Jun 27, 2019, 01:00 PM UTC

Affected components

Web App

Update timeline

  1. identified Jun 27, 2019, 03:35 PM UTC

    There seems to be an issue with a recent change to the issues view for a handful of accounts. If you run into this issue, you should still be able to access your project view the board view. https://codetree.com/projects/:project_id/board

  2. identified Jun 27, 2019, 03:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 27, 2019, 05:03 PM UTC

    fix has been pushed and issue has been resolved