CodeSignal incident

Issue with loading landing pages at codesignal.com

Notice Resolved View vendor source →

CodeSignal experienced a notice incident on January 26, 2022 affecting Landing Pages, lasting 7h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2022, 11:05 PM UTC
Resolved
Jan 27, 2022, 06:48 AM UTC
Duration
7h 42m
Detected by Pingoru
Jan 26, 2022, 11:05 PM UTC

Affected components

Landing Pages

Update timeline

  1. investigating Jan 26, 2022, 11:05 PM UTC

    We are currently having issues with loading our landing pages at codesignal.com. Please go to https://app.codesignal.com directly to log in while we're investigating this issue.

  2. identified Jan 26, 2022, 11:22 PM UTC

    We have identified that landing page loading issues are caused by our sub-provider who's currently working on resolving it.

  3. identified Jan 27, 2022, 12:08 AM UTC

    We are continuing to work with our sub-provider to resolve the loading issue.

  4. identified Jan 27, 2022, 01:53 AM UTC

    Our sub-provider is still continuing to work on the fix. Since it's taking longer than expected we are working on an alternative solution to temporarily host our landing pages using another provider.

  5. monitoring Jan 27, 2022, 06:47 AM UTC

    We have finished migrating our landing pages to another provider and they should be operational again. We are continuing to monitor them and make sure that everything is back up.

  6. resolved Jan 27, 2022, 06:48 AM UTC

    This incident has been resolved.