CodeSignal incident

Issues with starting proctored assessments and video calls

Major Resolved View vendor source →

CodeSignal experienced a major incident on March 1, 2022 affecting Main App and Twilio Peer-to-Peer Rooms and 1 more component, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2022, 06:00 PM UTC
Resolved
Mar 01, 2022, 08:33 PM UTC
Duration
2h 33m
Detected by Pingoru
Mar 01, 2022, 06:00 PM UTC

Affected components

Main AppTwilio Peer-to-Peer RoomsTwilio Group Rooms

Update timeline

  1. identified Mar 01, 2022, 06:00 PM UTC

    We are aware of issues with proctored assessments and video calls during interviews due to outages at our sub-provider. More details at https://status.twilio.com/incidents/rcbm2q15rlkl We recommend using an external video conferencing tool for interviews in the meantime until the issue is resolved.

  2. identified Mar 01, 2022, 08:01 PM UTC

    The video service is in the process of recovery. Our sub-provider Twilio is monitoring for system stability.

  3. identified Mar 01, 2022, 08:01 PM UTC

    The video service is in the process of recovery. Our sub-provider Twilio is monitoring for system stability.

  4. resolved Mar 01, 2022, 08:33 PM UTC

    This incident has been resolved.