CodeSignal incident

Outbound emails are currently delayed

Minor Resolved View vendor source →

CodeSignal experienced a minor incident on December 16, 2022 affecting Main App, lasting 15h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2022, 11:48 PM UTC
Resolved
Dec 17, 2022, 02:56 PM UTC
Duration
15h 8m
Detected by Pingoru
Dec 16, 2022, 11:48 PM UTC

Affected components

Main App

Update timeline

  1. monitoring Dec 16, 2022, 11:48 PM UTC

    Due to an issue with one of our service providers, outbound emails from CodeSignal are currently delayed. We are currently monitoring the situation, and are waiting on the outbound message queue to be cleared by the third-party provider. Until this happens, emails such as invitation notifications or password reset emails may be delayed. Thank you for your patience and understanding.

  2. resolved Dec 17, 2022, 02:56 PM UTC

    Our third-party vendor has resolved the issue that was causing outbound emails from CodeSignal to be delayed. Any email notifications from CodeSignal, such as those sent for assessment invitations or password reset emails, should now be arriving normally. Thank you for your patience and understanding while the issue was being resolved.