CodeSignal experienced a major incident on April 3, 2023 affecting Main App, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 03, 2023, 07:28 PM UTC
We are currently aware of connection issues affecting core areas of the platform. We are investigating with high priority at this time and will provide status updates as we have them. We apologize for any inconvenience.
- monitoring Apr 03, 2023, 07:34 PM UTC
An issue was identified with one of our server clusters which resulted in platform-wide connectivity issues. The server cluster has been restored and the platform should be functioning normally at this time, but we are continuing to monitor the situation. We sincerely apologize for any inconvenience.
- monitoring Apr 03, 2023, 07:42 PM UTC
We are still experiencing server issues affecting platform functionality. We are currently investigating and attempting to recover the affected servers with high priority. We thank you for your patience as we continue to monitor and work to resolve the situation.
- identified Apr 03, 2023, 08:21 PM UTC
We have identified a server issue that is impacting our application connectivity, and are in the process of rectifying the issue with highest priority. We apologize once again for the inconvenience caused and we are looking forward to resolving the issue as soon as possible.
- monitoring Apr 03, 2023, 08:51 PM UTC
A fix has been implemented and service is now restored. We will continue to monitor the situation with high priority. We sincerely apologize for any inconvenience, and we thank you for your patience while we have been working to resolve it.
- resolved Apr 03, 2023, 10:34 PM UTC
This incident has been resolved. Thank you for your patience and understanding during this downtime.