CodeSignal incident

Connection issues

Major Resolved View vendor source →

CodeSignal experienced a major incident on April 6, 2023 affecting Main App, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2023, 12:29 PM UTC
Resolved
Apr 06, 2023, 03:34 PM UTC
Duration
3h 5m
Detected by Pingoru
Apr 06, 2023, 12:29 PM UTC

Affected components

Main App

Update timeline

  1. investigating Apr 06, 2023, 12:29 PM UTC

    We are currently aware of connection issues affecting our platform that are preventing access to the CodeSignal app. We are investigating with high priority at this time and will provide status updates as we have them. We apologize for any inconvenience.

  2. identified Apr 06, 2023, 01:56 PM UTC

    We have identified the cause of the issue and are implementing a fix. We appreciate your patience and understanding while we work to resolve this issue as quickly as possible.

  3. identified Apr 06, 2023, 02:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 06, 2023, 02:31 PM UTC

    Connectivity issues to the main CodeSignal app have been resolved, but we are continuing to monitor the situation closely as we implement a long-term fix. We sincerely apologize for any inconvenience caused during this downtime and we appreciate your patience as we have been working to resolve the issue. For any inquiries, please reach out to [email protected].

  5. resolved Apr 06, 2023, 03:34 PM UTC

    A fix has been implemented and service should be restored and working normally at this time. We again apologize for any inconvenience during this downtime.