Coda experienced a critical incident on September 28, 2022 affecting Scanii.com api.scanii.com and Scanii.com api-us1.scanii.com, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Scanii.com api.scanii.comScanii.com api-us1.scanii.com
Update timeline
- investigating Sep 28, 2022, 06:35 PM UTC
We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document. We are monitoring the situation and hope to have a resolution shortly.
- resolved Sep 28, 2022, 07:53 PM UTC
This incident has been resolved.