Coda incident

Degraded performance with loading Coda docs, docs list

Minor Resolved View vendor source →

Coda experienced a minor incident on June 9, 2020 affecting Docs and Doc List, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2020, 06:23 PM UTC
Resolved
Jun 09, 2020, 11:15 PM UTC
Duration
4h 51m
Detected by Pingoru
Jun 09, 2020, 06:23 PM UTC

Affected components

DocsDoc List

Update timeline

  1. investigating Jun 09, 2020, 06:23 PM UTC

    We are currently investigating sporadic issues with loading docs and the docs list within Coda.

  2. monitoring Jun 09, 2020, 08:01 PM UTC

    We've identified the cause of the sporadic loading issues and have deployed a fix for them. We are continuing to monitor things.

  3. monitoring Jun 09, 2020, 09:28 PM UTC

    We are continuing to monitor for issues. The service remains healthy.

  4. resolved Jun 09, 2020, 11:15 PM UTC

    The sporadic loading issues have ceased and we've implemented a number of fixes to prevent them from happening in the future. Sorry for any inconvenience this has caused.