Coda experienced a major incident on October 20, 2025 affecting Scanii.com api.scanii.com and Scanii.com api-us1.scanii.com, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 06:09 PM UTC
Coda has been experiencing an outage that is preventing the scanning of attachments and images for viruses. This outage is causing a delay in processing images and attachments into the document. Any uploaded images and attachments have been stored on our servers successfully, but we are experiencing a delay in processing them to deem them safe to provide to other collaborators of your document. Once the AWS + Scanii issues are resolved, it is expected that all images and attachments previously uploaded will become available to collaborators across docs. We are monitoring the situation and hope to have a resolution shortly.
- resolved Oct 20, 2025, 08:08 PM UTC
This incident has been resolved.