Codacy incident

Connectivity issues to some databases

Minor Resolved View vendor source →

Codacy experienced a minor incident on August 20, 2020, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2020, 08:40 AM UTC
Resolved
Aug 20, 2020, 10:09 AM UTC
Duration
1h 28m
Detected by Pingoru
Aug 20, 2020, 08:40 AM UTC

Update timeline

  1. investigating Aug 20, 2020, 08:40 AM UTC

    We are actively investigating some connectivity issues with a database.

  2. identified Aug 20, 2020, 09:20 AM UTC

    We identified the problem as a DNS issue connecting some databases. We are working on a fix.

  3. monitoring Aug 20, 2020, 09:35 AM UTC

    We have fixed the connectivity issue. All components should be back to normal. We are still experience slower analysis due to the amount of queued projects.

  4. resolved Aug 20, 2020, 10:09 AM UTC

    The issues have been resolved and the analysis queue has been handled