Cockroach Labs incident

Single sign-on to console is failing

Major Resolved View vendor source →

Cockroach Labs experienced a major incident on October 30, 2023 affecting CockroachDB Cloud Console, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:25 PM UTC
Resolved
Oct 30, 2023, 08:36 PM UTC
Duration
11m
Detected by Pingoru
Oct 30, 2023, 08:25 PM UTC

Affected components

CockroachDB Cloud Console

Update timeline

  1. monitoring Oct 30, 2023, 08:25 PM UTC

    Due to an upstream provider outage, all authentication methods for the Cockroach Cloud console are failing, other than authenticating via username and password. Existing sessions will continue to work until they time out.

  2. resolved Oct 30, 2023, 08:36 PM UTC

    The upstream provider incident has been resolved, and SSO authentication is working again.