Cockroach Labs incident

Increased error rate in Serverless restore operations

Cockroach Labs experienced a major incident on August 9, 2024 affecting CockroachDB Basic/Standard, lasting 56m. The incident has been resolved; the full update timeline is below.

Started: Aug 09, 2024, 09:37 PM UTC
Resolved: Aug 09, 2024, 10:33 PM UTC
Duration: 56m
Detected by Pingoru: Aug 09, 2024, 09:37 PM UTC

Affected components

CockroachDB Basic/Standard

Update timeline

investigating Aug 09, 2024, 09:37 PM UTC

We are investigating increased errors in restore operations to serverless clusters.
resolved Aug 09, 2024, 10:33 PM UTC

We have corrected a misconfiguration that was causing restore errors, and have applied the fix to all serverless clusters.