Coalesce experienced a notice incident on June 12, 2025 affecting API and Scheduler and 1 more component, lasting 19h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:18 PM UTC
There appears to be an issue with the Google Firebase service which we use for authentication, causing errors during user login. We are investigating and will continue to provide updates.
- investigating Jun 12, 2025, 06:28 PM UTC
We are also observing authentication errors for our Scheduler and API.
- investigating Jun 12, 2025, 06:39 PM UTC
There is now an ongoing outage listed on Google Firebase’s authentication service status page: https://status.firebase.google.com/ We expect normal operation once Google resolves their incident.
- investigating Jun 12, 2025, 06:45 PM UTC
Updating this incident to Major outage
- monitoring Jun 12, 2025, 07:31 PM UTC
Starting to see services recover. We still expect to see intermittent errors as services come back online.
- resolved Jun 13, 2025, 01:50 PM UTC
Google has resolved their issues and service has returned to normal, we are therefore closing this incident. Please contact Coalesce support directly if there are any concerns.