Coalesce incident

Authentication Issue that is impacting API requests

Minor Resolved View vendor source →

Coalesce experienced a minor incident on January 31, 2025 affecting API, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 05:07 PM UTC
Resolved
Jan 31, 2025, 06:37 PM UTC
Duration
1h 30m
Detected by Pingoru
Jan 31, 2025, 05:07 PM UTC

Affected components

API

Update timeline

  1. identified Jan 31, 2025, 05:07 PM UTC

    Coalesce is currently experiencing an authentication issue that is impacting API requests. Our team is actively investigating and working to resolve this degradation. We will provide updates as more information becomes available.

  2. resolved Jan 31, 2025, 06:37 PM UTC

    The authentication issues impacting API requests have been resolved. We identified the root cause, deployed a fix, and are actively monitoring the system to ensure stability. All services have returned to normal operation. Thank you for your patience during this disruption.