Coalesce incident
Snowflake OAuth Workspace Authentication Errors: Request failed with status code 404
Coalesce experienced a minor incident on April 29, 2025 affecting API and Scheduler and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 29, 2025, 04:46 PM UTC
We're currently monitoring an issue where some users are experiencing 404 error messages when authenticating to Snowflake via OAuth in the Coalesce user interface. Your data and configurations are safe and not affected by this authentication issue. To quickly resolve this on your end: 1. Clear your browser cache: - Chrome: Settings > Privacy and Security > Clear browsing data - Firefox: Options > Privacy & Security > Cookies and Site Data > Clear Data - Edge: Settings > Privacy, search, and services > Clear browsing data - Safari: Preferences > Privacy > Manage Website Data > Remove All 2. Close and restart your browser completely 3. Log back into Coalesce and attempt to reconnect to Snowflake This workaround has resolved the issue for our affected users. If you continue experiencing problems, please contact our Customer Support Team.
- resolved Apr 29, 2025, 07:01 PM UTC
The 404 errors are no longer occurring. Please reach out to Support if you experience any issues.