Cluvio experienced a minor incident on July 27, 2026 affecting Cluvio Web Application (US) and Query Execution (US), lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Cluvio Web Application (US)Query Execution (US)
Update timeline
- investigating Jul 27, 2026, 01:54 PM UTC
We are currently investigating an issue where processing SQL queries for reports is slowed down and executions are piling up. We are rolling back the last deployment while we are investigating the issue, the existing reports and dashboards should recover within the next ~10 minutes.
- investigating Jul 27, 2026, 01:55 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 27, 2026, 02:12 PM UTC
The issue has been addressed and query processing is not flowing normally, we continue to monitor the situation.
- monitoring Jul 27, 2026, 02:16 PM UTC
Correcting a typo in the last update: query processing is *now* flowing normally.
- resolved Jul 27, 2026, 02:38 PM UTC
The incident has been resolved.