Cluvio incident

Cluvio REST API down

Critical Resolved View vendor source →

Cluvio experienced a critical incident on August 8, 2019 affecting Cluvio Web Application (EU) and Query Execution (EU) and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2019, 05:15 AM UTC
Resolved
Aug 08, 2019, 05:29 AM UTC
Duration
14m
Detected by Pingoru
Aug 08, 2019, 05:15 AM UTC

Affected components

Cluvio Web Application (EU)Query Execution (EU)REST API (EU)Emails for Sql Alerts and Dashboard Schedules (EU)

Update timeline

  1. investigating Aug 08, 2019, 05:15 AM UTC

    We are currently investigating an outage causing our backend services API to be down.

  2. investigating Aug 08, 2019, 05:29 AM UTC

    The issue has been resolved and all services are working again, apologies for the short downtime.

  3. resolved Aug 08, 2019, 08:24 AM UTC

    This incident has been resolved.