Cluvio incident

SQL alerts and Dashboard schedules queries failing

Minor Resolved View vendor source →

Cluvio experienced a minor incident on August 15, 2019 affecting Emails for Sql Alerts and Dashboard Schedules (EU), lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2019, 06:45 AM UTC
Resolved
Aug 15, 2019, 06:45 AM UTC
Duration
—
Detected by Pingoru
Aug 15, 2019, 06:45 AM UTC

Affected components

Emails for Sql Alerts and Dashboard Schedules (EU)

Update timeline

  1. resolved Aug 15, 2019, 06:56 AM UTC

    We identified and resolved an issue where for some customers the queries for SQL alerts and rendering of dashboards for dashboard schedules was failing with DB authentication errors. We apologize for the issues.