Cluvio experienced a minor incident on June 2, 2020 affecting Cluvio Web Application (EU), lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2020, 01:03 PM UTC
We are currently investigating reduced performance accessing dashboards
- investigating Jun 02, 2020, 01:15 PM UTC
The performance impact was caused by a change recently deployed, we are in the process of deploying a fix, which should finish in ~10 minutes. In the meantime a database-level mitigation was performed to reduce the latency, so the performance will be back to normal until the fix is deployed.
- identified Jun 02, 2020, 01:15 PM UTC
The performance impact was caused by a change recently deployed, we are in the process of deploying a fix, which should finish in ~10 minutes. In the meantime a database-level mitigation was performed to reduce the latency, so the performance will be back to normal until the fix is deployed.
- resolved Jun 02, 2020, 01:27 PM UTC
The fix has been deployed and the performance is fully restored. We will continue to monitor the situation, apologies for the issues.