Cluvio incident

Degraded performance of dashboards

Minor Resolved View vendor source →

Cluvio experienced a minor incident on December 8, 2020 affecting Cluvio Web Application (EU), lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2020, 08:45 AM UTC
Resolved
Dec 08, 2020, 10:58 AM UTC
Duration
2h 12m
Detected by Pingoru
Dec 08, 2020, 08:45 AM UTC

Affected components

Cluvio Web Application (EU)

Update timeline

  1. monitoring Dec 08, 2020, 09:37 AM UTC

    We are currently investigating a reduced performance due to an unusual spike in usage, which we are addressing via increased server capacity while investigating the root cause.

  2. monitoring Dec 08, 2020, 09:38 AM UTC

    The performance is back to normal, we continue to monitor the server traffic and capacity.

  3. resolved Dec 08, 2020, 10:58 AM UTC

    This incident has been resolved.