Cluvio experienced a critical incident on April 12, 2021 affecting Cluvio Web Application (EU) and Query Execution (EU) and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Cluvio Web Application (EU)Query Execution (EU)REST API (EU)Emails for Sql Alerts and Dashboard Schedules (EU)
Update timeline
- investigating Apr 12, 2021, 11:38 AM UTC
We are currently investigating a database issue that affects the availability of Cluvio dashboards and API.
- identified Apr 12, 2021, 11:43 AM UTC
We have identified the root cause of the issue and a fix is being deployed
- resolved Apr 12, 2021, 11:47 AM UTC
The issue has been resolved and the service is fully restored. Apologies for the ~12-minute downtime!