Cluvio incident

Small number of dashboard schedules are sent without rendered PDF

Cluvio experienced a minor incident on February 22, 2020 affecting Emails for Sql Alerts and Dashboard Schedules (EU), lasting 15m. The incident has been resolved; the full update timeline is below.

Started: Feb 22, 2020, 05:45 PM UTC
Resolved: Feb 22, 2020, 06:01 PM UTC
Duration: 15m
Detected by Pingoru: Feb 22, 2020, 05:45 PM UTC

Affected components

Emails for Sql Alerts and Dashboard Schedules (EU)

Update timeline

identified Feb 22, 2020, 05:59 PM UTC

We discovered a bug in a new code deployed earlier today that caused a small number of dashboard schedules to be sent without the rendered image / PDF. A bugfix is ready and being deployed.
resolved Feb 22, 2020, 06:01 PM UTC

The bugfix has been deployed and all dashboard schedules will work correctly again, we apologize for the inconvenience.