Cluvio incident

Reports with R script are not finishing

Minor Resolved View vendor source →

Cluvio experienced a minor incident on August 1, 2022 affecting Query Execution (EU) and Query Execution (US), lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2022, 07:07 PM UTC
Resolved
Aug 01, 2022, 09:09 PM UTC
Duration
2h 2m
Detected by Pingoru
Aug 01, 2022, 07:07 PM UTC

Affected components

Query Execution (EU)Query Execution (US)

Update timeline

  1. identified Aug 01, 2022, 07:07 PM UTC

    We have identified an issue with a change deployed today, where reports saved on dashboard with an R script do not finish running the query execution. A fix is being implemented and will be deployed morning UTC tomorrow (2022-08-02).

  2. resolved Aug 01, 2022, 09:09 PM UTC

    A fix for the issue has been deployed to our production environments and reports with R script work correctly again.