Clumio incident

US1 (portal.clumio.com) - Clumio Web UI Slowness

Minor Resolved View vendor source →

Clumio experienced a minor incident on December 18, 2023 affecting WebUI, lasting 4h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 04:15 PM UTC
Resolved
Dec 18, 2023, 08:48 PM UTC
Duration
4h 33m
Detected by Pingoru
Dec 18, 2023, 04:15 PM UTC

Affected components

WebUI

Update timeline

  1. investigating Dec 18, 2023, 04:15 PM UTC

    Clumio has identified an degraded performance which affects navigating around the Clumio portal in US1 ( https://portal.clumio.com, https://west.portal.clumio.com)

  2. identified Dec 18, 2023, 07:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 18, 2023, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 18, 2023, 08:48 PM UTC

    This incident has been resolved.