Clumio incident

Performance degradation in MSSQL on EC2 Database Backups

Minor Resolved View vendor source →

Clumio experienced a minor incident on July 24, 2024 affecting AWS MS SQL on EC2 and AWS MS SQL on EC2, lasting 7h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 02:11 AM UTC
Resolved
Jul 24, 2024, 09:19 AM UTC
Duration
7h 7m
Detected by Pingoru
Jul 24, 2024, 02:11 AM UTC

Affected components

AWS MS SQL on EC2AWS MS SQL on EC2

Update timeline

  1. investigating Jul 24, 2024, 02:11 AM UTC

    Currently investigating a performance degradation specific to MSSQL on EC2 Database backups. Log backups and restore operations are not impacted at this time.

  2. identified Jul 24, 2024, 06:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 24, 2024, 08:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 24, 2024, 09:19 AM UTC

    This incident has been resolved.