Clubhouse Outage History

Clubhouse is up right now

Clubhouse had 30 outages in the last 2 years totaling 6h 48m of downtime — averaging 1.2 incidents per month.

There were 30 Clubhouse outages since July 8, 2024 totaling 6h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clubhouse.io

Major September 6, 2024

Improper Redirect to www.www.shortcut.com

Detected by Pingoru
Sep 06, 2024, 09:11 PM UTC
Resolved
Sep 06, 2024, 10:17 PM UTC
Duration
1h 6m
Affected: Company Website
Timeline · 4 updates
  1. investigating Sep 06, 2024, 09:11 PM UTC

    A subset of requests to www.shortcut.com are being redirected to www.www.shortcut.com and are thus failing. They appear to be confined to requests originating in Europe. We are investigating the issue.

  2. identified Sep 06, 2024, 09:22 PM UTC

    Webflow (which hosts www.shortcut.com) has reported an incident that appears to be the cause of this improper redirect behavior: "Webflow is investigating reports of issues loading some hosted sites in EU regions." See https://status.webflow.com/incidents/s5vjd5lkpd88 for ongoing Webflow incident details. We will continue monitoring the situation.

  3. monitoring Sep 06, 2024, 09:47 PM UTC

    Webflow has implemented a fix and are monitoring (https://status.webflow.com/incidents/s5vjd5lkpd88). We are seeing successful requests to www.shortcut.com from locations in Europe.

  4. resolved Sep 06, 2024, 10:17 PM UTC

    This incident has been resolved by Webflow (https://status.webflow.com/incidents/s5vjd5lkpd88) and we are also seeing no further issues.

Read the full incident report →

Critical August 23, 2024

Docs feature outage

Detected by Pingoru
Aug 23, 2024, 01:14 PM UTC
Resolved
Aug 23, 2024, 06:05 PM UTC
Duration
4h 50m
Affected: Shortcut Docs
Timeline · 3 updates
  1. investigating Aug 23, 2024, 01:14 PM UTC

    The Docs feature is currently not operational. We are investigating the the cause of this outage.

  2. monitoring Aug 23, 2024, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 23, 2024, 06:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 26, 2024

Attachment link errors

Detected by Pingoru
Jul 26, 2024, 08:03 PM UTC
Resolved
Jul 25, 2024, 06:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 26, 2024, 08:03 PM UTC

    We experienced an issue in an interaction between some changed analytics functionality of a third party tool we integrate and our app. This resulted in some customers who clicked on attachment links but were unable to view the attachment during this time. The incident was resolved 07/26/24.

Read the full incident report →

Minor July 12, 2024

Delays in processing some GitHub webhooks

Detected by Pingoru
Jul 12, 2024, 03:04 PM UTC
Resolved
Jul 12, 2024, 03:56 PM UTC
Duration
51m
Affected: VCS Integrations
Timeline · 2 updates
  1. investigating Jul 12, 2024, 03:04 PM UTC

    We are seeing delays of up to 45 minutes in processing GitHub webhooks for a subset of customers. We are currently investigating.

  2. resolved Jul 12, 2024, 03:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 8, 2024

Elevated errors from CDN

Detected by Pingoru
Jul 08, 2024, 07:55 PM UTC
Resolved
Jul 08, 2024, 06:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 08, 2024, 07:55 PM UTC

    There was an incident (https://www.fastlystatus.com/incident/376675) affecting our CDN provider (Fastly) which resulted in 5xx errors for customer in some regions. This was on Fastly's side so our ability to investigate and remediate the problem was quite limited. Connectivity depended on what CDN node your browser hit, so it was regional and intermittent. Affected users saw see 502 errors on all application routes.

Read the full incident report →