Clubhouse incident

app.shortcut.com currently not loading

Critical Resolved View vendor source →

Clubhouse experienced a critical incident on August 29, 2022 affecting Web App, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2022, 02:17 PM UTC
Resolved
Aug 29, 2022, 02:33 PM UTC
Duration
15m
Detected by Pingoru
Aug 29, 2022, 02:17 PM UTC

Affected components

Web App

Update timeline

  1. investigating Aug 29, 2022, 02:17 PM UTC

    Requests to app.shortcut.com cause a file to be downloaded instead of a page to be loaded in the browser. We are currently investigating the issue.

  2. investigating Aug 29, 2022, 02:18 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 29, 2022, 02:28 PM UTC

    We have applied a workaround that should restore access to app.shortcut.com, and are investigating causes.

  4. resolved Aug 29, 2022, 02:33 PM UTC

    This incident has been resolved.