Clubhouse incident

Improper Redirect to www.www.shortcut.com

Major Resolved View vendor source →

Clubhouse experienced a major incident on September 6, 2024 affecting Company Website, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 09:11 PM UTC
Resolved
Sep 06, 2024, 10:17 PM UTC
Duration
1h 6m
Detected by Pingoru
Sep 06, 2024, 09:11 PM UTC

Affected components

Company Website

Update timeline

  1. investigating Sep 06, 2024, 09:11 PM UTC

    A subset of requests to www.shortcut.com are being redirected to www.www.shortcut.com and are thus failing. They appear to be confined to requests originating in Europe. We are investigating the issue.

  2. identified Sep 06, 2024, 09:22 PM UTC

    Webflow (which hosts www.shortcut.com) has reported an incident that appears to be the cause of this improper redirect behavior: "Webflow is investigating reports of issues loading some hosted sites in EU regions." See https://status.webflow.com/incidents/s5vjd5lkpd88 for ongoing Webflow incident details. We will continue monitoring the situation.

  3. monitoring Sep 06, 2024, 09:47 PM UTC

    Webflow has implemented a fix and are monitoring (https://status.webflow.com/incidents/s5vjd5lkpd88). We are seeing successful requests to www.shortcut.com from locations in Europe.

  4. resolved Sep 06, 2024, 10:17 PM UTC

    This incident has been resolved by Webflow (https://status.webflow.com/incidents/s5vjd5lkpd88) and we are also seeing no further issues.