Cloudimage by Scaleflex incident
Cloudimage and Filerobot Admin UI - Unscheduled Upgrade Maintenance
Cloudimage by Scaleflex experienced a minor incident on December 24, 2022 affecting Administration Console, lasting 6h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 25, 2022, 10:17 AM UTC
Dear Valued Customers, We would like to notify you that the Cloudimage and Filerobot Admin UIs will be unavailable for few hours. We have opted to execute an unscheduled upgrade maintenance due to low usage on this particular day. There will be no disruption to the Service, and your end-users will not experience any downtime. Maintenance will take place from 00.00 to 06:00 am CET. Merry Christmas to everyone! Regards,
- monitoring Dec 25, 2022, 10:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 25, 2022, 11:49 AM UTC
Dear Valued Customers, Please be advised that the maintenance has been performed successfully, and you should now have normal access to the Cloudimage and Filerobot Admin UIs. We appreciate your patience. Happy Christmas to everyone!