Cloudflare experienced a minor incident on September 29, 2026 affecting Access, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Access
Update timeline
- investigating Sep 29, 2026, 08:11 PM UTC
We are investigating an issue causing a high percentage of Access One Time Pin emails to fail. All other authentication methods are operating as normal.
- resolved Sep 29, 2026, 08:50 PM UTC
Cloudflare engineering determined that customers didn't actually experience elevated levels of OTP failures. The rise in failures was an isolated incident without widespread impact.