Cloudfanatic had 5 outages in the last 2 years — averaging 0.2 incidents per month.
There were 5 Cloudfanatic outages since September 13, 2024. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Duration: 31 minutes Affected Components: Network Apr 16, 04:06:08 GMT+0 - Investigating - We are currently investigating a networking issue within our Los Angeles datacenter causing some instances to have increased latency and/or be partially or fully inaccessible. Apr 16, 04:37:20 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 29 minutes Affected Components: Network Apr 4, 22:02:21 GMT+0 - Investigating - Our Engineering team is currently investigating an issue with packet loss affecting certain network segment in our North Carolina data center. We apologize for the inconvenience and will share an update once we have more information. Apr 4, 22:30:58 GMT+0 - Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.
Type: Incident Duration: 2 days and 7 hours Affected Components: Network Feb 10, 20:30:20 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 10, 19:42:47 GMT+0 - Investigating - Our Engineering team is currently investigating a network issue in our Chicago Location. We apologize for the inconvenience and will share an update once we have more information. Feb 10, 20:37:47 GMT+0 - Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.
Type: Incident Duration: 1 hour and 14 minutes Affected Components: Network Dec 9, 22:43:23 GMT+0 - Investigating - We are currently investigating packet loss occuring in Chicago datacenter. Dec 9, 23:56:54 GMT+0 - Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.
Type: Maintenance Duration: 16 hours and 30 minutes Affected Components: Virtual and Hybrid servers, Network Sep 13, 13:00:00 GMT+0 - Identified - We are performing a scheduled maintenance in our Phoenix datacenter at this time. Maintenance window is 9am through 9pm. During this time we will be upgrading the power of our racks in order to support additional growth. Clients will experience up to 60 minutes of downtime. No action is required on your side. Sep 14, 01:47:14 GMT+0 - Identified - Maintenance has been extended by 5 hours. Sep 14, 05:29:52 GMT+0 - Completed - Maintenance is now complete.