Cloudfanatic experienced a minor incident on April 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 04, 2025, 10:02 PM UTC
Type: Incident Duration: 29 minutes Affected Components: Network Apr 4, 22:02:21 GMT+0 - Investigating - Our Engineering team is currently investigating an issue with packet loss affecting certain network segment in our North Carolina data center. We apologize for the inconvenience and will share an update once we have more information. Apr 4, 22:30:58 GMT+0 - Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.