Cloudfanatic incident
May 2022: Cloudfanatic service degradation
Cloudfanatic experienced a minor incident on May 5, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 05, 2022, 06:16 AM UTC
Type: Incident Duration: 1 hour and 24 minutes Affected Components: Network May 5, 06:16:05 GMT+0 - Investigating - Our Engineering team is currently investigating an issue with network connectivity in our North Carolina location. We apologize for the inconvenience and will share an update once we have more information. May 5, 06:32:16 GMT+0 - Identified - Issue has been identified as a routing issue with one of our upstream providers and has been partially fixed. We are continuing to work on a complete fix for this incident. May 5, 07:40:19 GMT+0 - Resolved - Issue has been fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.