Cloudfanatic incident
April 2023: Cloudfanatic service degradation
Cloudfanatic experienced a minor incident on April 7, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 07, 2023, 11:32 PM UTC
Type: Incident Duration: 12 hours and 48 minutes Affected Components: Client Portal Apr 7, 23:32:03 GMT+0 - Investigating - Our Engineering team is currently investigating an issue with **Root Password Not Working** for newly created instances or after server rebuild/reinstall. If your Root Password is not working please contact us via our helpdesk and we will manually resolve the issue: https://cloudfanatic.net/crm/submitticket.php We apologize for the inconvenience and will share an update once we have more information. Apr 8, 12:19:41 GMT+0 - Resolved - This incident has been resolved.