Cloudfanatic incident

May 2022: Cloudfanatic service degradation

Minor Resolved View vendor source →

Cloudfanatic experienced a minor incident on May 5, 2022, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2022, 06:16 AM UTC
Resolved
May 05, 2022, 07:40 AM UTC
Duration
1h 24m
Detected by Pingoru
May 05, 2022, 06:16 AM UTC

Update timeline

  1. investigating May 05, 2022, 06:16 AM UTC

    Our Engineering team is currently investigating an issue with network connectivity in our North Carolina location. We apologize for the inconvenience and will share an update once we have more information..

  2. identified May 05, 2022, 06:32 AM UTC

    Issue has been identified as a routing issue with one of our upstream providers and has been partially fixed. We are continuing to work on a complete fix for this incident..

  3. resolved May 05, 2022, 07:40 AM UTC

    Issue has been fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..