Cloudfanatic experienced a minor incident on January 31, 2023, lasting 9h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 31, 2023, 04:03 AM UTC
Our Engineering team is currently investigating an issue with networking causing connection drops within our Phoenix, AZ - US South Datacenter. We apologize for the inconvenience and will share an update once we have more information..
- resolved Jan 31, 2023, 01:04 PM UTC
Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..