Cloudfanatic incident

April 2023: Cloudfanatic service degradation

Minor Resolved View vendor source →

Cloudfanatic experienced a minor incident on April 7, 2023, lasting 12h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2023, 11:32 PM UTC
Resolved
Apr 08, 2023, 12:19 PM UTC
Duration
12h 47m
Detected by Pingoru
Apr 07, 2023, 11:32 PM UTC

Update timeline

  1. investigating Apr 07, 2023, 11:32 PM UTC

    Our Engineering team is currently investigating an issue with **Root Password Not Working** for newly created instances or after server rebuild/reinstall. If your Root Password is not working please contact us via our helpdesk and we will manually resolve the issue: https://cloudfanatic.net/crm/submitticket.php We apologize for the inconvenience and will share an update once we have more information..

  2. resolved Apr 08, 2023, 12:19 PM UTC

    This incident has been resolved..