Cloudfanatic incident

Chicago network packet loss

Minor Resolved View vendor source →

Cloudfanatic experienced a minor incident on December 9, 2024, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 10:43 PM UTC
Resolved
Dec 09, 2024, 11:56 PM UTC
Duration
1h 13m
Detected by Pingoru
Dec 09, 2024, 10:43 PM UTC

Update timeline

  1. investigating Dec 09, 2024, 10:43 PM UTC

    We are currently investigating packet loss occuring in Chicago datacenter..

  2. resolved Dec 09, 2024, 11:56 PM UTC

    Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..