CloudConvert incident

Webinterface, API, and 3 ot...

Major Resolved View vendor source →

CloudConvert experienced a major incident on May 4, 2026 affecting Endpoints (Webinterface) and Endpoints (API) and 1 more component, lasting 7h 53m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 06:59 AM UTC
Resolved
May 04, 2026, 02:52 PM UTC
Duration
7h 53m
Detected by Pingoru
May 04, 2026, 06:59 AM UTC

Affected components

Endpoints (Webinterface)Endpoints (API)Regions (US East)Conversions (Office)Conversions (iWork)

Update timeline

  1. investigating May 04, 2026, 06:59 AM UTC

    Webinterface went down.

  2. resolved May 04, 2026, 07:00 AM UTC

    Webinterface recovered.

  3. resolved May 04, 2026, 08:31 AM UTC

    iWork recovered.

  4. resolved May 04, 2026, 01:09 PM UTC

    iWork recovered.

  5. resolved May 04, 2026, 02:21 PM UTC

    iWork recovered.

  6. resolved May 04, 2026, 02:52 PM UTC

    API recovered.