CloudBees experienced a major incident on March 13, 2023 affecting Auth0 Authentication API and Authentication and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Auth0 Authentication APIAuthenticationAuth0 Authentication APIAuth0 Authentication API
Update timeline
- investigating Mar 13, 2023, 04:10 PM UTC
We are seeing extreme latency and timeouts on our authentication service that is causing login failures. We are currently investigating this with our provider.
- monitoring Mar 13, 2023, 04:45 PM UTC
Our provider has implemented a fix and we are monitoring.
- resolved Mar 13, 2023, 04:52 PM UTC
This incident has been resolved.