CloudBees incident

Maintenance occurring on GrandCentral / Login system DNS

Notice Resolved View vendor source →

CloudBees experienced a notice incident on August 7, 2020 affecting Authentication, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2020, 02:01 AM UTC
Resolved
Aug 07, 2020, 02:46 AM UTC
Duration
44m
Detected by Pingoru
Aug 07, 2020, 02:01 AM UTC

Affected components

Authentication

Update timeline

  1. monitoring Aug 07, 2020, 02:01 AM UTC

    Hosting for GrandCentral is being migrated to a new provider. There will be a short interruption to service while DNS propagates and new certificates are issued (hence the "insecure site" warning).

  2. monitoring Aug 07, 2020, 02:32 AM UTC

    Work is continuing - core login services have been restored - however entitlements are temporarily offline.

  3. resolved Aug 07, 2020, 02:46 AM UTC

    All services have been restored.