CloudBees incident

Feature Management web interface offline

Minor Resolved View vendor source →

CloudBees experienced a minor incident on June 5, 2021, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2021, 02:27 AM UTC
Resolved
Jun 05, 2021, 07:16 AM UTC
Duration
4h 49m
Detected by Pingoru
Jun 05, 2021, 02:27 AM UTC

Update timeline

  1. identified Jun 05, 2021, 02:27 AM UTC

    We have identified an issue with the Feature Management web interface and some associated services. Feature Flag delivery (to consumers) is fully operational. Engineers are working to correct the issue.

  2. identified Jun 05, 2021, 03:58 AM UTC

    Engineering has identified the root cause and is continuing to work on resolving the issue.

  3. identified Jun 05, 2021, 04:57 AM UTC

    Engineering has implemented a fix for the Feature Management control interface (app.rollout.io) Impression analytics is offline and we continue to troubleshoot this service.

  4. resolved Jun 05, 2021, 07:16 AM UTC

    We have resolved the underlying issue with Feature Management and restored all services.